Problem Note 61004: Logging on to SAS® Model Manager returns an error dialog box with the message "The application has encountered a problem ..."
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After you log on to SAS Model Manager, an error dialog box is displayed with the following message:
The application has encountered a problem. Click Show Details for more information, and then contact your system administrator for assistance.
The following message is displayed when you click Show Details:
(Object)#0
cause = (null)
localizedMessage = (null)
message = (null)
suppressed = (Array)#1
cause = (null)
localizedMessage = (null)
message = (null)
suppressed = (Array)#1
You can click Ok to ignore this error message. However, the same message is displayed when you click Models ► Projects.
The problem occurs when a project input/output variable name contains "order." To work around this issue, remove project input/output variable names that contain "order."
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Model Manager | Microsoft Windows 8 Enterprise x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 |
| Microsoft® Windows® for x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 for x64 | 14.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2012 Datacenter | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 14.1 | 14.2_M1 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| SAS System | SAS Decision Manager | 64-bit Enabled Solaris | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 R2 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows Server 2008 | 3.1 | 9.4 TS1M3 | ||||
| Microsoft Windows 10 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 3.1 | 3.3 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for SAS Model Manager 14.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A9A.html#61004A fix for this issue for SAS Model Manager 14.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/V85.html#61004| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-11-20 10:05:07 |
| Date Created: | 2017-08-31 15:40:18 |